Order Protection

Adding Order Protection to your order gives you:

• Free Returns & Exchanges. We will waive the $10 restocking fee, and cover the return shipping (domestic only).
• Extended 30-day returns. Your return window is upgraded from 14 days to a full 30 days.
• Priority handling of shipping issues. If your order is lost in transit, arrives damaged, or doesn't reach you, we prioritize resolving it - including expedited replacement or reshipment at our discretion.

Order Protection is a priority service tier for an enhanced purchase experience. As a small business, typically we require a limited returns window and charge a restocking fee. Offering this service allows us to provide customers with the option to extend that returns window and offset the cost of return shipping, as well as priority issue resolution for shipping issues.

Order Protection is an optional service added at checkout. Resolution of shipping issues is handled at our discretion in accordance with our Shipping & Returns policy.

Order Protection does not change item eligibility. Items marked Final Sale, Re-Mixed pieces, and any other items designated as final sale remain non-returnable and non-exchangeable, even when Order Protection is purchased. The free returns & exchanges and extended 30-day return window apply only to items that are otherwise eligible under this policy. Orders containing final sale or Re-Mixed items still receive Order Protection's other benefits, including priority handling of shipping issues.