Mixed by Nasrin, LLC ("Mixed by Nasrin," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website at www.mixedbynasrin.com (the "Site"), make a purchase, sign up for marketing, or otherwise interact with us, how we use and share that information, and the rights and choices you have.
By using the Site, you agree to the collection and use of your information as described in this Policy. If you do not agree, please do not use the Site.
Our Site is hosted on Shopify. You can review Shopify's privacy practices at https://www.shopify.com/legal/privacy.
1. Information We Collect
We collect the following categories of information:
- Identifiers and contact information — your name, email address, phone number, shipping and billing address, and any account login credentials you create.
- Order and transaction information — items purchased, order history, returns and exchanges, and order-related correspondence.
- Payment information — when you check out, your payment card details are collected and processed by our payment processor (Shopify and its payment partners) under the Payment Card Industry Data Security Standard (PCI-DSS). We do not store full payment card numbers ourselves.
- Device and usage information — collected automatically when you browse, including your IP address, browser type, device type, operating system, referring/exit pages, the pages you view, and the dates and times of your visits.
- Marketing and communications data — your email and SMS subscription status and preferences, and the content of messages you send us by email, text, our contact form, or social media.
- Reviews and user content — any product reviews, photos, ratings, or comments you submit, which we collect and display through a third-party reviews platform.
- Social media information — if you interact with us on platforms such as Instagram, Facebook, or TikTok, we may receive information you make publicly available, such as your handle and profile information, subject to that platform's settings.
- Job applicant information — if you apply for a position with us, the information contained in your application materials.
You can choose not to provide certain information, but some of it is necessary to complete a purchase, create an account, or receive marketing messages.
We do not knowingly collect sensitive personal information (such as Social Security number, health, or biometric data), and we ask that you not submit it to us.
2. How We Collect Information
We collect information in three ways:
- Directly from you — when you place an order, create an account, sign up for email or SMS, submit a review, enter a giveaway, or contact us.
- Automatically — through cookies and similar technologies as you use the Site (see Section 6).
- From third parties — such as our service providers, advertising and analytics partners, and social media platforms you interact with.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping, returns, and exchanges;
- Create and manage your account;
- Communicate with you about your orders, our products, and customer support inquiries;
- Send you marketing emails and text messages, where you have opted in;
- Personalize your experience and show you relevant products and offers;
- Operate, analyze, and improve the Site and our products;
- Display and respond to reviews;
- Detect, prevent, and respond to fraud, security issues, and misuse;
- Comply with our legal obligations and enforce our terms; and
- Carry out any other purpose described to you at the time we collect the information.
4. How We Share Your Information
We do not sell your information for money. We may share it in the following circumstances:
- Service providers — companies that perform services on our behalf, such as Shopify (hosting and payments), shipping and fulfillment providers, our email and SMS marketing platform, our reviews platform, and analytics providers. They may only use your information to provide services to us.
- Advertising partners — we use partners such as Meta (Facebook/Instagram) and Google to run and measure advertising. As part of this, we may share online identifiers and activity for interest-based and cross-context behavioral advertising. Under some state laws, this type of sharing may be considered a "sale" or "sharing" of personal information, and you have the right to opt out (see Sections 7 and 8).
- Legal and safety — when we believe it is required by law, subpoena, or legal process, or reasonably necessary to protect the rights, property, or safety of Mixed by Nasrin, our customers, or others, or to investigate fraud or a violation of our terms.
- Business transfers — in connection with a merger, acquisition, financing, or sale of all or part of our business, your information may be transferred as part of that transaction.
- With your direction — when you ask us to share your information with a third party.
Text message opt-in data is never shared. Your mobile phone number and SMS consent are not shared with any third party for that party's own marketing purposes.
5. SMS / Text Message Marketing
If you opt in to receive text messages from Mixed by Nasrin, the following terms apply:
- By providing your mobile number and opting in, you consent to receive recurring automated marketing and transactional text messages from us at the number provided. Consent is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- To stop receiving messages, reply STOP at any time. You will receive a confirmation and no further marketing texts.
- For help, reply HELP or contact us at privacy@mixedbynasrin.com.
- Carriers are not liable for delayed or undelivered messages.
- As stated above, we do not share your mobile opt-in information or SMS consent with third parties for their marketing.
6. Cookies, Analytics, and Interest-Based Advertising
We and our partners use cookies and similar technologies (such as pixels, web beacons, and Shopify's analytics tools) to operate the Site, remember your cart and preferences, understand how the Site is used, and deliver and measure advertising.
We use broadly three categories:
- Strictly necessary — required for the Site and checkout to function.
- Analytics — such as Google Analytics and Shopify's built-in analytics, which help us understand traffic and improve the Site. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
- Advertising — used by partners such as Meta and Google to show you relevant ads on other sites and measure their performance.
You can manage cookie preferences through the cookie banner on our Site and through your browser settings. Disabling some cookies may affect how the Site works.
To opt out of interest-based advertising more broadly, you can use the tools offered by the Digital Advertising Alliance (https://optout.aboutads.info) and the Network Advertising Initiative (https://optout.networkadvertising.org).
- Email — unsubscribe using the link at the bottom of any marketing email.
- Text messages — reply STOP (see Section 5).
- Do Not Sell or Share My Personal Information — to opt out of the sharing of your information for interest-based advertising, use the "Do Not Sell or Share My Personal Information" link in our Site footer, or contact us at privacy@mixedbynasrin.com.
- Global Privacy Control (GPC) — we honor GPC browser signals. If we detect a GPC signal, we will treat it as a request to opt that browser and device out of sharing for advertising. You will need to enable GPC on each browser and device you use.
8. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we have collected, the sources, the purposes, and the categories of third parties we share it with;
- Access a copy of the specific personal information we hold about you;
- Delete personal information we collected from you, subject to legal exceptions;
- Correct inaccurate personal information;
- Opt out of the "sale" or "sharing" of your personal information; and
- Not be discriminated against for exercising these rights.
To submit a request, email us at privacy@mixedbynasrin.com or use the "Do Not Sell or Share My Personal Information" link in our footer. We will verify your identity before responding and will respond within 45 days (we may extend by an additional 45 days where permitted, and will notify you). You may use an authorized agent to submit a request on your behalf with proof of authorization.
California "Shine the Light": California residents may request, once per year and free of charge, information about the categories of personal information we disclosed to third parties for their direct marketing purposes. Email privacy@mixedbynasrin.com with "California Shine the Light" in the subject line.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
9. Your Rights in Other U.S. States
If you are a resident of a state with a comprehensive consumer privacy law — including Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia — you may have the right to confirm whether we process your personal data, access and obtain a copy of it, correct it, delete it, and opt out of targeted advertising and any "sale" of your personal data. Depending on your state, you may also have the right to appeal a decision on your request.
To exercise these rights, email us at privacy@mixedbynasrin.com. We will verify your request before responding. If we deny your request and your state provides an appeal right, you may appeal by replying to our response.
Nevada residents have the right to opt out of the sale of certain personal information to third parties who intend to license or sell it. We do not sell personal information in this way, but if you would like to submit a request, email privacy@mixedbynasrin.com with "Nevada Do Not Sell Request" in the subject line.
11. Notice for EU and UK Visitors
Our Site is operated from the United States and intended for U.S. customers. If you access it from the European Union or United Kingdom, please note:
- Your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
- We process your personal data on the basis of performing our contract with you (to fulfill your orders), your consent (for marketing), and our legitimate interests (to operate and improve our business and prevent fraud).
- Subject to applicable law, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, to data portability, and to withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at privacy@mixedbynasrin.com.
The Site is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us at privacy@mixedbynasrin.com and we will delete it.
We retain personal information for as long as necessary to fulfill the purposes described in this Policy — including completing your orders, providing support, and operating our business — and to comply with our legal, accounting, and reporting obligations. When information is no longer needed, we take steps to delete or de-identify it.
We take reasonable administrative, technical, and physical measures to protect your personal information, consistent with industry practice and applicable law, including the New York SHIELD Act. Payment information is encrypted and handled under PCI-DSS standards by our payment processor. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you and any required authorities without unreasonable delay, as required by law.
The Site may contain links to other websites and services we do not control. We are not responsible for their privacy practices, and we encourage you to review their policies before providing them with your information.
16. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and post the new version on the Site. If we make material changes, we will provide additional notice as required by law. Your continued use of the Site after an update constitutes acceptance of the revised Policy.
If you have questions about this Policy or wish to exercise your privacy rights, contact us at:
141 Flushing Avenue, Suite 1212
Email: privacy@mixedbynasrin.com
